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Language: Cantonese Mandarin, English
Location: Hong Kong
As a graduate in Psychology, Clive has been working in training field since 2004. With focus on retail industry, Clive put most of his career on luxurious watch and jewellery. His training focus not only for the technical part like watch-making and gemology, but also very strong in mindset changes like “What is luxury”. He is able to incorporate his psychology background and training skill, providing solutions to clients on uplifting the overall performance.
Regarding to the watch & jewellery background, Clive is certified as diamond professional from Gemological Institute of America (GIA). He is able to turn the academic gemstone knowledge into fascinating subject like “How to differentiate fake and natural diamonds”. During his stay in international watch & jewellery brands, namely, Piaget and Chopard, Clive has also worked a lot on teaching watch-making, sales technique, visual merchandising, brand comparison etc.
Clive has also provided training on supervisory skill and leadership. He got recognition from the Coaching Clinic® as a Corporate Coach, enables him to provide on-the-floor coaching for supervisors and managers. He is also a certified MBTI® & Everything DiSC® trainer, which are psychological tools for personality assessment. The tools are well-received as management tool for leadership and building up synergy within the company. His was also a strong leader who was the Head of Training, leading a team of training professionals in Greater China region of a renowned Swiss watch-making and jewellery brand.
Other than classroom training, Clive has also worked for projects of team building and adventure-based outdoor activities. With his diversified but professional background, his training does not only instill trainees with specific knowledge but also arouses a lot of laugh, fun and inspiration.
Mr. Jetta Chan is an experienced trainer and facilitator who has over 15 years of working experiences in both in-house and training consultancy firm. He was the Head of Training and Talent Development for some world-famous Swiss watch-making and Jewelry group & brands, leading teams of training professionals in Greater China & North Asia regions. During his consultancy career, he has conducted a very wide range of management trainings for various industries such as Retail, Finance, Professional Services, FMCG, Education, Government & NGOs, etc…
His extensive exposure in different training arenas shapes himself with sound training acumen. He has solid experiences in designing and delivering programs in the areas of Luxury Retail, Sales & Services, Business Presentation, Communication with influence, Team Building, Self-Development and Public Speaking.
Over the years, Jetta has equipped himself with excellent training and facilitation skills by getting variety types of tools such as Design Thinking, Everything DiSC®, NLP, Coaching, Active Reviewing, Enneagram etc. He is experienced in using different training methods, such as role play and experiential activities, to facilitate the learning process. He is often regarded by his trainees as a knowledgeable, fun and inspired trainer who engages the classes very well to achieve concrete learnings for usage in daily work and life.
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